Because a passport is government-issued identification, we want to
be clear about how it's handled, regardless of where you're
travelling from.
United States
Depending on your state of residence (e.g. California, Colorado,
Virginia, Connecticut, and others with consumer privacy laws), you
may have the right to request access to, correction of, or deletion
of your personal information, and to know what categories of data
we've collected. To exercise these rights, contact us using the
details on our website.
Canada
Under Canada's Personal Information Protection and Electronic
Documents Act (PIPEDA), we collect your passport information only
with your knowledge and consent, only for the identified booking
purpose, and you may request access to or correction of your
information at any time.
European Union / United Kingdom (GDPR)
- Legal basis: your explicit consent (given via the checkbox below), and/or performance of a contract to arrange your travel.
- Data controller: The Japan Concierge (contact: info@thejapanconcierge.com).
- Retention: your passport copy is retained only as long as needed to complete and verify your booking, then deleted.
- Your rights: access, rectification, erasure, restriction of processing, data portability, and the right to withdraw consent at any time.
- Complaints: you have the right to lodge a complaint with your local data protection supervisory authority.
- International transfer: if your data is processed outside the EU/UK (e.g. in Japan or the US), we take steps to ensure it remains protected consistent with GDPR requirements.
This summary is provided for transparency and does not replace our
full Privacy Policy.
